Let's talk networks

Why integrity, empathy, personalisation and agility are vital components to managing your alumni community (Episode 13)

July 14, 2021 Season 1 Episode 13
Let's talk networks
Why integrity, empathy, personalisation and agility are vital components to managing your alumni community (Episode 13)
Show Notes

In this podcast episode, we touch on some of recent research on consumer behaviour and apply these to alumni programme and community management.  Bringing the human element into your planning is critical – after all alumni communities are people networks.  Specifically we look at four key principles:  integrity, empathy, personalisation and agility.